Presented by IPASS in association with LearningCurve
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DEALING WITH DIFFICULT SITUATIONS
Dealing with communication and conflict management in a work environment can be stressful. By learning a few simple techniques you can prevent many communication and conflict situations from happening in the first place.
If the answer to any of the above questions is no then you need to attend this workshop!
This workshop will provide you with the skills and techniques to deal with conflict in a positive way. It helps your communication skills and how to prevent conflict from happening.
Some key benefits from this workshop include:
The programme aims to maximise participation from the participants in discussions, group exercise and practical role-plays. The style is informal and the content informative. At each stage there is an emphasis on individual action; what are you going to do differently?
Benefits of attending:
Sean McLoughney, founder of LearningCurve, is a sought after learning and development specialist, author and speaker. Since 2001 he has helped over 10,000 professionals at every level to improve their performance. In addition to his work with LearningCurve, Sean is a senior lecturer for IPASS as well as a senior lecturer (F1-Accountant in Business -ACCA) for Independent Colleges. He also wrote, designed and delivers the highly successful Diploma in Managing People for Chartered Accountants Ireland. Sean is also a successful author and has written two books and numerous articles. His first book "Slave to the Clock, Master of Time" helps you improve your time management skills and is available in bookshops around the country as well as online through Chartered Accountants Ireland. He also delivers the popular time management course "Planning your day to achieve your Business Results" based on his book.
Attendance at this seminar may qualify for 7 CPD/CPE hours for members of the Institute of Chartered Accountants in Ireland, the Association of Chartered Certified Accountants, the Institute of Certified Public Accountants in Ireland, the Irish Taxation Institute, the Law Society; Accounting Technicians Ireland and other professional bodies.
Courses run from 10.00am - 4.30pm - tea/coffee on arrival. mid-morning & mid-afternoon and lunch will be provided.
IPASS Members €275.00 Non Members €350.00
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